Contact form

Problems with logging in? Needing to report something? Just wanting to say hi? Do it here! We usually answer within 3-10 business days. If you don’t hear from us, check your spam folder and make sure your email account is not over capacity.

Found a bug? Report it here!
Got an idea? Suggest it here!

If you’re registered, please use your exact in-game username!

Schools or workplaces sometimes block our emails.

Please provide as much detail as possible! Add links to the involved players’ profiles or horses, for example. If screenshots are relevant, you’ll be able to send them once we’ve answered you.

Game support

The fastest way to get assistance or to report bugs is through the forum (only available if you are logged in). If you can't find a thread that fits your situation, post a new one and we'll take a look!
Forum support


To write your article or create your video about Horse Reality, you can use these Horse Reality-approved marketing assets. Including our logotype, game screenshots and colourcharts.
Horse Reality Marketing Assets

Social Media


Legal Details

Please use this information only for urgent matters,
including payment issues or when the server is offline.

Deloryan Hommers

Deloryan B.V.
Europalaan 400-1
3526 KS Utrecht
The Netherlands

Phone number (emergencies only)
+31 (0)85 - 06 00 730

Chambers of Commerce Number
80992897 (NL)